TERMS & CONDITIONS

Terms & Conditions

Welcome to IEZA YUSOF CONSULTANCY SDN BHD for online store. These Terms & Conditions apply to all visitors, users, and customers who access or make purchases through https://iezayusof.com/. By accessing this website or purchasing any product or service, you agree to be bound by these Terms & Conditions.

General

IEZA YUSOF CONSULTANCY SDN BHD reserves the right to amend, update, modify, or remove any part of these Terms & Conditions at any time without prior notice. Any breach of these Terms & Conditions may result in appropriate action, including suspension or termination of access.

Site Contents & Copyrights

All content on this website, including text, images, videos, designs, logos, materials, and digital assets, are the intellectual property of IEZA YUSOF CONSULTANCY SDN BHD and are protected by applicable intellectual property laws. No content may be reproduced, distributed, or used without prior written permission.

Comments and Feedbacks

All comments and feedbacks to IEZA YUSOF CONSULTANCY SDN BHD will be remain [email protected] .

Users agree not to submit content that is unlawful, abusive, defamatory, or infringes upon the rights of any third party. Users are solely responsible for the content of their submissions.

Product Information

All descriptions, visuals, schedules, and information provided are for general reference purposes. Actual products, event experiences, or services may vary based on availability, venue, facilitator, or operational requirements.

Refund, Cancellation & Rescheduling Policy

Refunds, cancellations, or rescheduling requests are subject to the nature of the product or service:

• Physical Products (Books) : Refunds or exchanges are only applicable for damaged or defective items, subject to review.
• Workshops, Classes, Seminars & Events : Fees paid are generally non-refundable. Rescheduling or replacement may be allowed at the discretion of management.
• Assessments & Tests : Once a test slot or assessment has been scheduled or conducted, fees are non-refundable.
• Hall or Event Space Rental : Bookings are non-refundable once confirmed. Rescheduling is subject to availability and management approval.

All refund or rescheduling decisions are at the sole discretion of IEZA YUSOF CONSULTANCY SDN BHD.

Newsletter & Marketing Communication

Users agree that IEZA YUSOF CONSULTANCY SDN BHD may send newsletters, updates, announcements, or promotional communications via email or other channels. Users may opt out at any time.

Indemnification

Users agree to indemnify and hold IEZA YUSOF CONSULTANCY SDN BHD harmless from any claims, losses, damages, costs, or expenses arising from the use of this website or participation in any product, service, or event.

Link to other sites

This website may contain links to third-party websites. IEZA YUSOF CONSULTANCY SDN BHD shall not be responsible for any content, loss, or damage arising from the use of third-party websites.

Inaccuracy & Errors Information

Information on this website may occasionally contain inaccuracies or typographical errors. IEZA YUSOF CONSULTANCY SDN BHD reserves the right to correct or update information without prior notice

Termination

IEZA YUSOF CONSULTANCY SDN BHD reserves the right to terminate access or services without prior notice if users fail to comply with these Terms & Conditions.

Payments

All Goods purchased are subject to a one-time or scheduled payments, depending on the selected product or service. Payments may be made via available payment methods including credit/debit cards or online payment gateways. All transactions are subject to verification and approval by the respective payment provider.