AMAZONIAN FITNESS MEMBERSHIP CONTRACT & TERMS AND CONDITIONS
1. Membership & Payment Method All memberships are payable through an auto-debit arrangement using a valid credit or debit card. By enrolling, the member authorises the gym to automatically deduct membership fees in accordance with the agreed billing cycle. The member is responsible for ensuring that payment details remain valid and sufficient funds are available at all times.
2. Contract Term Memberships are offered under fixed-term contracts of either four (4) months or twelve (12) months, as selected and agreed upon at the time of registration. Once the contract commences, the chosen contract duration must be completed in full unless otherwise approved by management. Contract terms cannot be shortened, changed, or cancelled prior to completion without written consent.
3. Auto Billing Cycle Monthly auto-billing will be processed between the 1st and 10th of each month. The exact deduction date may vary depending on the payment provider. Members must ensure sufficient funds are available throughout this period to avoid failed payments.
4. Failed Auto-Debit & Manual Payment In the event that auto-debit is unsuccessful for any reason, the member is required to visit the gym and make payment in person within the billing period. Failure to do so may result in late payment charges and temporary suspension of membership access.
5. Late Payment & Charges Any payment not successfully settled after the 10th of the month will be considered overdue. A late payment fee of RM30 compounding weekly will be applied to the member’s account. Late payment fees apply regardless of the reason for failed payment, including insufficient funds or expired card details.
6. Outstanding Payments & Access Restriction The gym reserves the right to suspend access to facilities and services if payment remains outstanding. Access will only be reinstated once all outstanding amounts, including late payment fees and penalties, have been fully settled.
7. Termination of Membership Members wishing to terminate their membership must provide one (1) month prior written notice. Termination notice must be submitted on or before the 23rd of the month for termination to take effect in the following billing cycle. Notices submitted after the 23rd will result in the subsequent month being charged.
8. Freeze / Suspension of Membership Requests to temporarily freeze membership must be submitted before the 23rd of the month. All freeze requests are subject to approval and applicable conditions set by management. Backdated or retrospective freeze requests will not be accepted.
9. Early Termination Early termination refers to any request to end the membership before the completion of the agreed contract term. Approval of early termination does not waive the member’s contractual obligations.
10. Contract Completion & Penalty Charges If a member fails to complete the agreed contract term, a penalty charge will apply. This includes, but is not limited to, stopping attendance, cancelling auto-debit, or failing to continue payments before the contract end date. Penalty charges will be determined based on the remaining contract period and administrative costs.
11. Membership Transfer Memberships are non-transferable, except between immediate family members only, subject to verification and management approval. All transfer requests must comply with administrative requirements and may be subject to additional conditions.
12. Refund Policy All membership fees paid are strictly non-refundable under all circumstances, including non-usage, early termination, suspension, or contract cancellation.
13. Acceptance of Terms By enrolling, signing this agreement, and authorising payment, the member confirms that they have read, understood, and agreed to comply with all terms and conditions outlined in this contract.