Cancellation Period: Customers are not allowed to cancel their service booking once payment has been made.
Non-Refundable Services: All ticket purchases/booking purchase are strictly non- refundable and non-deferrable.
Process for Cancellation: To request a cancellation, customers must contact our customer service team at [email protected]/0340324115
Changes to Reservations: Requests to change the service date or time may be allowed subject to availability and must be submitted at least 48 hours before the scheduled service time.
*Additional charges may apply for changes requested outside of this timeframe.