CANCELLATION, AND REFUND POLICY ON SERVICE

At M BRADER ADVISORY, we aim to deliver high-quality and professional financial advisory services. Our Refund Policy is designed to be fair and transparent.

1. General Policy

All payments made for financial advisory services, consultations, webinars, and online programs are non-refundable, except under the conditions stated below.

2. Valid Refund Reasons

A refund may be granted if:

• You were charged twice for the same transaction;
• You did not receive the scheduled service due to our fault;
• The service cannot be delivered for reasons attributable to us.

3. Non-Refundable Situations

Refunds will not be provided for:

• Change of mind
• Failure to attend a scheduled consultation
• Failure to utilise advisory sessions before the expiry date
• Personal circumstances that are not related to service delivery issues

4. Service Replacement (If Applicable)

In special cases, we may offer:

• Rescheduling of sessions
• Replacement with similar value services
• This is determined on a case-by-case basis.

5. Processing Timeline

Approved refunds will be processed within 7–14 working days. Refunds will be issued using the same payment method used during purchase.

6. Contact for Refund Requests

Email: [email protected]

Phone/WhatsApp: 017-3202991