Last Updated: 20 May 2026
Welcome to TrainLeo (“TrainLeo”, “we”, “our”, or “us”), operated by SNA SMART ENTERPRISE.
By accessing or using the TrainLeo platform, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of the platform.
TrainLeo is a cloud-based staff training, competency, compliance, and operational records management platform designed for businesses and organizations.
Features may include:
TrainLeo is provided as a software platform only and does not constitute legal, regulatory, HR, or compliance advisory services.
Access to the platform is restricted to authorized users approved by the Organization workspace owner.
Organizations are responsible for:
TrainLeo reserves the right to suspend or terminate access if fraudulent, abusive, unauthorized, or illegal activity is detected.
TrainLeo operates on a subscription basis.
Subscription fees, billing cycles, and available plans are displayed within the platform or during onboarding.
Payments may be processed through third-party payment providers including SenangPay.
By subscribing, you agree that:
TrainLeo reserves the right to revise pricing, subscription plans, or platform features at any time with reasonable notice.
TrainLeo may provide trial access for selected subscription plans.
At the end of the trial period:
If payment is not received after the applicable grace period, TrainLeo reserves the right to suspend or permanently delete the Organization workspace, including:
Deleted data may not be recoverable.
Organizations are responsible for exporting or backing up any required records before subscription expiry, suspension, or cancellation.
Organizations retain ownership of operational data uploaded into TrainLeo, including:
By using the platform, you grant TrainLeo permission to store, process, generate, transmit, and display such data solely for the purpose of operating and improving the platform services.
TrainLeo does not claim ownership over customer-uploaded operational content.
Organizations are solely responsible for:
TrainLeo is not intended to function as a permanent archival or records preservation service.
Users must not:
TrainLeo reserves the right to suspend accounts involved in prohibited activities.
Organizations are responsible for ensuring uploaded content is lawful, appropriate, and free from malicious content.
TrainLeo may impose:
TrainLeo reserves the right to remove files or restrict uploads that may affect platform stability, security, operational performance, or legal compliance.
TrainLeo strives to maintain reliable service availability but does not guarantee uninterrupted or error-free operation.
Temporary interruptions may occur due to:
TrainLeo shall not be liable for losses arising from downtime, delays, interruptions, corrupted data, or temporary unavailability of services.
TrainLeo is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
TrainLeo does not warrant that:
TrainLeo assists organizations in managing training and compliance-related records.
However:
Organizations are responsible for reviewing and verifying all generated records and reports before relying on them operationally or legally.
All platform software, branding, interfaces, workflows, designs, and system content belonging to TrainLeo remain the intellectual property of SNA SMART ENTERPRISE.
Users may not:
any part of the platform without prior written permission.
TrainLeo may collect and process operational and personal information necessary for platform functionality.
This may include:
TrainLeo will take reasonable measures to protect stored information but cannot guarantee absolute security.
Users are responsible for ensuring they have the legal right and consent to upload employee or personal information into the platform.
TrainLeo may rely on third-party providers including:
TrainLeo is not responsible for failures, delays, data loss, outages, or interruptions caused by third-party services or infrastructure providers.
TrainLeo shall not be responsible for failures, delays, service interruptions, or data loss caused by events beyond reasonable control, including but not limited to:
To the maximum extent permitted by law, TrainLeo and SNA SMART ENTERPRISE shall not be liable for:
Total liability, if any, shall not exceed the total subscription fees paid by the Organization during the three (3) months preceding the claim.
Users agree to indemnify and hold harmless TrainLeo and SNA SMART ENTERPRISE against any claims, liabilities, damages, losses, penalties, or expenses arising from:
TrainLeo reserves the right to suspend or terminate access to the platform if:
Termination may result in restricted access or permanent deletion of stored data.
These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising from the use of the platform shall be subject to the exclusive jurisdiction of the courts of Malaysia.
TrainLeo reserves the right to modify these Terms at any time.
Updated versions will be published on the platform. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.
SNA SMART ENTERPRISE
Email: [email protected]